Monthly Archives

March 2018

12 Steps to Improve Internal Controls

By | Accounting, Audit, Fraud, Internal Controls, MIP Fund Accounting, Nonprofit | No Comments

There’s no better time than now to review and analyze your organization’s internal controls. We’ve broken up the intimidating task of updating and maintaining proper internal controls while being slightly more focused and productive, with these 12 simple yet necessary steps.

Step 1: Map out your current processes and workflows. Detail out internal accounting procedures with a simple step-by-step checklist or list of rules. Clearly identify how long each step of authorization should take to process.

Step 2: Identify clear separation of duties. Open your workflow documentation back up and assign owners for each procedure, and other process owners who may be involved in authorizations, approvals, or reviews.

Step 3: Bring in an outside expert to review your current processes. Leverage outside expertise like certified fraud examiners (CFEs) or attorneys specialized in evaluating and improving internal controls. They can help identify any gaps or vulnerabilities.

Step 4: Find a new home for your documentation. You’ll want to maintain documentation of your processes in a commonly-used location that is easily accessible by staff. It will need to be continually updated as needs shift throughout the year.

Step 5: Review security permissions in your fund accounting system. Your technology should fully support your desired workflows encompassing your separation of duties. Update your security settings to limit system access, based on defined roles and security groups.

Step 6: Set up monitoring alerts. Ideally, your fund accounting system can be set up with active monitoring alerts to quickly notify other staff about key activities, such as when checks are printed, but not recorded, or vendor hold payment status is changed.

Step 7: Create a digital audit file. Here you’ll organize and maintain artifacts for future audits, including bank statements and reconciliations, investment summaries, fixed asset and depreciation schedules, documentation of donor pledges and grant funds received, and year-end accounts payable and expenses.

Step 8: Update your employee onboarding. Now that your documentation is up to date, you’ll need to update your new employee onboarding to reflect the changes. It’s important to promote a shared commitment of financial responsibility from the start with a new employee.

Step 9: Set a reoccurring monthly budget review. The budget is not just a planning tool – this is a key internal control. Schedule monthly budget reviews for reconciliation, explaining variances to the budget keeps proper checks and balances across departments.

Step 10: Recruit for an audit committee. You’ll want to institute a strong audit committee of independent members (typically from the board) who are familiar with finance and accounting. They should select and review the independent external auditors and help monitor for fraud.

Step 11: Schedule an internal audit. The best prepared organizations perform internal audits to ensure key control activities are being followed, and to identify any reconciliation discrepancies. Find an appropriate time for your team and stick to the date.

Step 12: Set up quarterly staff trainings. You must reinforce your controls with periodic trainings. Take the time now to get these on the calendar and build into the agenda time to discuss any shifting accounting standards for which you may need to adjust.

Remember, the objective of internal controls is to put “checks and balances” in place to help manage and preserve the charitable assets of the organization. It builds a foundation of policies and procedures that ensures employees act responsibly and ethically and prepares the organization for expected scrutiny (for example, audits and budget reviews) and tough to predict events (for example, staff turnover).

Here are a few resources to help you implement the 12 Steps to Better Internal Controls:

 

Welter Consulting

Welter Consulting bridges people and technology together for effective solutions for nonprofit organizations. We offer software and services that can help you with your accounting needs. Please contact Welter Consulting at 206-605-3113 for more information.

Key Takeaways from the Journal of Accountancy’s 6th Annual Roundtable

By | Data, MIP Fund Accounting, Nonprofit, Technology, Training | No Comments

In this year’s 6th annual roundtable, sponsored by the Journal of Accountancy, some familiar themes emerged: the importance of cloud computing, improving technology training for all staff, and cybersecurity. But among the topics discussed during the roundtable, new trends emerged that are worth noting.

Mid-Sized Accounting Firms Struggle with Technology

According to the experts participating in the roundtable, mid-sized accounting firms lag behind both small and large-sized firms in many areas of technology: Implementation, maintenance, and strategy, which can create problems.

For example, lagging behind in cybersecurity puts your entire IT infrastructure at risk. Cyber attacks aren’t limited to big firms; mid-sized and small-sized nonprofits may be at greater risk since criminals view them as low-hanging fruit and quick to capitulate and succumb to things like ransomware. They may also have no dedicated staff to cybersecurity, which means less attention is paid to it and criminals may have an easier time accessing critical data, personal information they can resell, and other information.

Cloud Computing

Cloud computing may bridge the gap mid-sized firms experience in the technology world. Because cloud computing services are set up through the internet, they are accessible to all sizes of companies. They also offer higher security since cloud-based companies providing software and services invest in tighter security to protect multiple clients.

Software delivered through the cloud can also be less costly than previously available versions that were seat-based. Cloud software, shared among multiple mid-sized firms, spreads the cost out so that it is more affordable. Better computing power at a lower cost makes it an obtainable goal for many mid-sized companies.

Technology Improvements Needed

Throughout the roundtable discussion, the need for overall improvement in the use, adoption, and understanding of technology was apparent. Many nonprofit organizations feel overwhelmed by the sheer volume of technology solutions they are expected to learn and apply.

Partnering with a strong consulting firm who can teach, advise, and guide you through the process of adopting tighter cybersecurity practices and cloud-based software solutions may be a good path to follow. Small to mid-sized nonprofits do not have the resources or time to invest in cybersecurity, but they can partner with a company or consultant who is an expert in this area to help them. Understanding your nonprofit’s strengths and partnering with others to shore up your weaknesses is a smart way to proceed.

Simple Changes that Reap Big Results

A few simple changes suggested by the experts that can produce big results include:

  • Encrypting emails: Encryption can protect sensitive information and provide an additional layer of security with an easy fix.
  • Training: Training staff how to screen for phishing schemes, how to craft strong passwords, and other simple cybersecurity measures needn’t be a huge undertaking, but even a little training can go a long way to improve cybersecurity.
  • Updating hardware: Many experts talk about updating software, but how about updating the hardware your staff uses? Bigger monitors may sound like a strange thing to focus on, but they can make workstations more comfortable and prevent mistakes by simply enlarging information on screen.

There’s a lot to focus on when it comes to technology for your nonprofit association. It can feel overwhelming to tackle everything on your technology to do list. Finding and working with a consulting partner may help you move into a better, more comfortable place when it comes to technology.

Welter Consulting

Welter Consulting bridges people and technology together for effective solutions for nonprofit organizations. We offer software and services that can help you with your accounting needs. Please contact Welter Consulting at 206-605-3113 for more information.

 

5 Tips for Effective Mentoring

By | Accounting, Mentoring, Nonprofit | No Comments

Mentors play an important role in our lives. From the coaches who taught us to draw from the strength within to the parents, relatives neighbors, friends and teachers who believed in us when we didn’t believe in ourselves, mentors change lives.

So why aren’t business people talking more about mentoring? Part of the reason is that we often think of mentors as something we only need when we first embark on our careers. We think that college students need mentors, not seasoned professionals. Thus, we may inadvertently miss opportunities both to be mentored and to mentor others.

What makes an effective mentor? Here are a few key takeaways on what effective mentoring looks like and how you can give and receive mentorship to others.

Mutual respect: For mentoring to be effective, there must be a feeling of mutual respect between the mentor and the mentee. Mentors must respect the personal space and boundaries of the people they are mentoring, and mentees must respect the wisdom, experience, and boundaries of the mentor.

  1. Accountability: Mentors aren’t just cheerleaders urging you on with praise. Instead, they hold you accountable to your goals and your talents. They know what you are capable of before you know it and they encourage you to stretch to reach higher goals. They call you on the carpet when you fail to live up to your promises.
  2. Trust: The mentoring role involves a great deal of trust. Mentors often trust mentees to take on greater responsibilities. Business leaders may assign tasks and goals to subordinates they are mentoring that feel like they are impossible to achieve, and then guide and encourage mentees to reach those goals. There’s a great deal of trust involved in this process since failure may mean a negative reflection on the mentor. In return, the mentee must trust the mentor’s wisdom in assigning, delegating, and evaluating their work.
  3. Generosity: The mentoring role is one of generosity. Mentors must generously share their time, talents, and feedback with those they are mentoring. You can’t be stingy and be a mentor.
  4. Encouragement: Mentors need to be unfailingly positive, encouraging even in the face of adversity or stumbling blocks. While a Pollyanna mindset isn’t desirable, an optimistic one tinted with reality is the best direction for a mentor.

Other key takeaways include:

  • Mirroring the good in the mentee and reflecting back what is right, true, smart and strong.
  • Teaching new skills and guiding mentees to their strengths.
  • Maturing, in that the mentor has walked the road before the mentee and knows that setbacks are temporary and can be overcome.
  • Positivity, an enduring sense that things will work out for the best.

Finding a Mentor

Given the value of the mentoring relationship, and the fact that mentoring can be a lifelong process, how do you find a mentor as an adult? As a child, teenager or young adult in the business world, mentors seem to come out of nowhere. A favorite teacher, grandparent, neighbor, coach steps into the role easily and naturally, and before we know it, we are learning and growing.

As a professional in the nonprofit world, it can be challenging (but not impossible) to find a mentor. Senior-level executives may find mentors through formal business organizations, nonprofit organizations, or among peer groups.

Reach out to your junior members and provide opportunities for growth and professional development. Slowly build up trust by allowing them to lead projects that increasingly stretch their talents and comfort zones. Guide, teach, and lead, but do not dictate; allow the person’s talents to grow at their own pace.

Keep in mind the concepts of mirror and positivity. Mirroring back the positives and reflecting back the good work without ignoring the mistakes is also an important part of mentoring.

Mentoring can be a lifelong event, one that enriches and supports personal and professional growth. Your organization will benefit from a culture that embraces mentoring and the role of mentors in the organization.

 Welter Consulting

Welter Consulting bridges people and technology together for effective solutions for nonprofit organizations. We offer software and services that can help you with your accounting needs. Please contact Welter Consulting at 206-605-3113 for more information.

Financial Audits Improve Nonprofit Operations

By | Abila, Accounting, Audit, Data, MIP Fund Accounting, Nonprofit | No Comments

Are you getting the most from your nonprofit’s annual audit? Financial audits aren’t just a necessary exercise to meet the requirements for keeping your nonprofit organization’s status or to please donors and board members. They provide valuable, useful information that can help you improve many areas of your organization.

A study conducted by Deloitte and reprinted in the Journal of Accountancy surveyed 300 executives and 100 members of audit committees nationwide. Their findings point to the usefulness of audits as a business evaluation tool.

  • 79% of executives and 91% of audit committee members agree that financial audits help them identify opportunities to improve business performance;
  • 46% of executives and 62% of the audit committee members believe that audits helped them identify business issues that they might have missed without the audit information;
  • Companies that review and utilize audit information achieved strong growth over a three to five year period (as noted by self-observation.)

Clearly, there is value not just in the audit process itself but in the use of the audit findings for analysis of current operations,

Quality Counts When It Comes to Choosing an Auditor

Throughout the survey, respondents cited the quality of the audit as a key element of a useful business improvement tool later on. A good-quality audit starts with selecting an auditing firm with experience helping nonprofits both through the auditing process and to improve later on.

Audits can provide more than information into the company’s financial state. They can provide market and industry comparisons and analysis. Process analysis, identification of gaps and potential for improvement can also be part of the audit findings. Each of these elements provides an item that can be used as a springboard for action later.

When selecting an auditing firm, look for one with experience working in the nonprofit world. It may also be helpful to find a company that provides more than auditing services. Business consulting, nonprofit consulting, and other related services offered by the auditors mean that they can infuse additional insights into the audit process and continue working with your nonprofit after the audit to implement the changes that you wish to make.

Data and Analytics

Another new area in which nonprofits are finding useful information is the data and analytics that are derived from the audit. Many aspects of a nonprofit’s business can be analyzed. Examining items such as expenses like leases, long-term contracts and expenditures can reveal places in which money can be saved. Long-term donor patterns, grant analysis, and areas where the nonprofit’s work has shifted over the years may also be revealed from an analysis of data patterns found within the audit and the nonprofit’s financial statements.

It takes a special auditor to be able to analyze and detect such patterns. If you aren’t looking for them or for places from which you can derive such information, it can easily be overlooked. Again, choosing an auditor with the insight and experience in the nonprofit world to assist you with your business improvements it the key to success.

Are You Using Your Audit Information?

Are you using all of the information that can be obtained from your most recent audit? According to the previously mentioned Deloitte study, about 35% of the nonprofits responding to the study rarely or never use the information obtained through the audit for improvement. Talk about a missed opportunity!

Why aren’t they using the information? Approximately 48% percent of executives surveyed state that they do not have a process in place to use the information post-audit.

Therein lies the key – process. Develop a process now to use the information obtained from this year’s audit to improve your nonprofit. Begin now to find an auditor who can partner with you to develop a series of action items for follow up. Put in place the teams, groups, committees or leaders within your company who will be accountable for following up on the audit information.

By using these techniques, you can use the annual audit as both a financial document and the start of process improvement.

Welter Consulting

Welter Consulting bridges people and technology together for effective solutions for nonprofit organizations. We offer software and services that can help you with your accounting needs. Please contact Welter Consulting at 206-605-3113 for more information.